Privacy partner terms of use
Effective date: 2025/06/19

This page outlines the terms of our Privacy partner subscription service. By signing up, you agree to what’s written below.

1. What this service is
Privacy partner is a subscription-based privacy support service. It’s designed to help small teams and early-stage companies stay compliant with data protection laws without hiring a full-time specialist.

2. What’s included (Base Plan)
Your monthly subscription includes:
  • Up to 10 privacy-related requests per month (DSARs, partner/vendor/user questions)
  • Annual update of key privacy documents (available if you’ve been subscribed at least 3 months before the update window)
  • 1× Privacy Policy
  • 1× Terms of Service or User Agreement
  • Up to 3× Consent Forms
  • Up to 3× Cookie Notice Texts
  • 1× Data Processing Agreement (DPA)
  • Compliance check for 1 website and 1 mobile app
  • Access to templates, practical guides, and checklists
Document updates happen between December and January, or earlier if you’ve been subscribed for at least 3 months and request it.

3. Response time
We aim to respond to your requests within 3 business days, excluding public holidays in Estonia.

4. What’s not included
Your subscription does not cover:
  • Participation in court proceedings
  • Representation in regulatory investigations
  • Formal appointment as your DPO (unless separately agreed)

5. Fair use & abuse
To keep this service sustainable, we ask you not to:
  • Combine multiple questions into a single request to bypass the monthly limit
  • Combine multiple documents (e.g. several privacy policies or DPAs) into one file to extend coverage
  • Attempt to use one subscription for more than one legal entity
We reserve the right to:
  • Request that you upgrade to a higher tier if your usage consistently exceeds fair limits
  • Suspend or terminate service if we identify abuse or repeated violations of the terms
  • Refuse document updates or responses that clearly go beyond the scope of your plan
The Service is designed for short, targeted requests related to specific privacy issues. We consider it an abuse of fair use if:
  • A single “request” contains multiple unrelated questions or scenarios
  • A request requires us to provide detailed legal analysis, strategy, or tailored advice beyond the subscription scope
  • Repeated “requests” are used as a substitute for a full privacy consultation or training session
  • The same company sends excessive follow-ups under the same request to expand its scope
In these cases, we reserve the right to:
  • Count such a request as multiple units toward your monthly limit
  • Recommend an upgrade to a higher-tier plan or a one-time consultation
  • Decline to process the request if it clearly falls outside the scope of the Base Plan

6. Subscription, cancellation, and refunds
  • Subscription is billed monthly in advance
  • You may cancel at any time with 14 days’ notice
  • Partial-month refunds are not available
  • Each company or sole proprietor may hold only one active subscription

7. Legal stuff
This service is provided by [название юр. лица], registered in Estonia.
These Terms are governed by Estonian law, and any disputes will be resolved by the courts of Estonia.

8. Updates
We may update these Terms from time to time. We’ll let you know if the changes are substantial. By continuing to use the service, you’re agreeing to the latest version.

If you have any questions, please contact us: dpo@nirvana-privacy.com or send mail to post address.